Frequently Asked Questions
Frequently Asked Questions 2026
This document contains the frequently asked questions about Keswick on the River and includes information about the HOA fees, what an HOA is/does, and general information about community maintenance and care - you can download the full document here.
Q & A Keswick on the River 2026
The information in the document contains the same information listed on the FAQ page.
Is there a step by step guide to using Ivrnet to pay the HOA fees?
A step by step guide to logging in and paying your HOA Fees using the Ivrnet System (access the system by clicking on the HOA Login menu option in the top right-hand corner of the webpage).
How are HOA fees determined?
Annual HOA fees are set by the Board of Directors, based on the operating budget required to maintain the community and ensure long-term financial stability.
Keswick on the River has an Encumbrance registered on every property title, which legally authorizes the HOA to collect annual fees and adjust them as needed to meet operational and reserve-fund requirements.
There is no bylaw requirement for a community vote to change fees; the Board reviews costs annually and approves the fee amount through a formal motion.
What are the 2026 fees and how can I pay?
2026 fees are due on May 30 2026
You can pay your fees through your IVRNET account using a credit card. This is the fastest and most secure method.
IVRNET is also used as a communication platform for HOA notices and updates. Click on the HOA Login in menu option at the top of the the website to log in and see your invoice.
Other payment options:
• Cheques are accepted — $15.00 administration fee applies.
• We do NOT accept e-transfers. (Please note the Ivrnet Platform shows a “Pay with Interact” option unfortunately this is not an option for KOTR).
Legal Ramifications of Not Paying HOA Fees
Failure to pay HOA fees in Alberta can result in serious consequences, including:
• Lien on Property Title: Prevents sale or refinancing until all fees and legal costs are paid.
• Legal Action: The HOA may pursue court action to recover unpaid fees.
• Foreclosure: In extreme cases, foreclosure proceedings may be initiated.
• Suspension of Amenities: Access to community features may be restricted.
• Interest & Penalties: Late fees and interest may be applied.
These obligations are tied to the property title, not the homeowner personally.
What is a Homeowners Association (HOA) in Alberta?
In Alberta, an HOA is a legal entity—usually created by a land developer—to maintain shared amenities and uphold community standards. HOAs are typically registered under the Societies Act of Alberta and operate as non-profit organizations.
Membership is mandatory for all property owners within the development, and fees are required annually.
Quick Facts:
• Typical HOA fees in Alberta: $100–$1,500+ annually
• Legal structure: Non-profit society
• Membership: Automatic upon purchasing a property
• Common areas: Entrances, green spaces, pathways, ponds, water features
• Governing documents: Bylaws and encumbrances registered on title
What does an HOA do?
1. Maintenance of Shared Amenities
• Landscaping, fountains, and irrigation
• Park and playground upkeep
• Decorative fencing and signage
• Ponds and stormwater features
2. Architectural & Bylaw Enforcement
HOAs enforce architectural guidelines such as:
• Exterior colours
• Roofing materials
• Fencing standards
• Yard maintenance
• Guidelines available under the bylaw section of the website www.kotrhoa.ca
3. Financial Management
HOAs collect fees to cover operating costs and maintain a reserve fund for future repairs.
4. Community Engagement
• Seasonal clean-ups
• Community events
• Safety reminders and newsletters
What is the HOA doing about weed control and weeds and garbage along pathways?
The HOA follows the City of Edmonton Weed Enforcement Process
Our approach includes:
• Annual overseeding to reduce weed growth
• Bi-monthly mowing of grass and pond areas to prevent weed spread.
Pathways are overrun by weeds or garbage.
Some areas in Keswick on the River are still under developer control.
In these cases, the HOA will assist residents by directing concerns to:
• The developer
• The City of Edmonton
Please submit your request to board@kotrhoa.ca.
The garbage cans in the park are overflowing. Who is responsible for emptying those?
City-owned parks are maintained by Edmonton Parks and Roads Services.
If you notice overflowing garbage, please contact:
• 311 to submit a service request, or
• board@kotrhoa.ca
For more information on city services and how to reach them please see the Neighbourhood Response Guide created by the City of Edmonton. This guide covers topics including (but not limited to) graffiti, vandalism, public intoxication, property damage, lost or wandering pets, transit safety, park or sidewalk damage.
Can I reserve the Gazebo?
The gazebo does not have a reservation system. It is a first come first served shared use facility.