UPDATE - PerfectMind Payment System technical issues RESOLVED

May 26, 2022

As of May 26, 2022

Hi KOTR members,

PrefectMind technical issues are now resolved. You should have received an email with the subject line 'Your Login Information for MLC- Keswick on the River (HOA).' Please check junk mail if you have not received it in your inbox.

Please use the PerfectMind Instructional Manual located under FAQ section on the website to reset password and make payment through PerfectMind system. 

For those of you that have not provided your information, please email the board board@kotrhoa.ca so we can create an account for you. 

Thank you for your patience.

As of May 20, 2022

Hi KOTR Community Members,

We are currently experiencing some technical issues with our PerfectMind system for those of you wishing to pay the 2022 HOA annual fee. We are working with our system provider to resolve these issues as soon as possible. For those of you that provided information during the email campaign, a email notification will be sent to your email with account setup and payment instructions shortly after.

In the meantime, you have the option to make E-transfer payment to board@kotrhoa.ca and provide your email and the property address in the note/message.

A receipt will be sent to you to confirm payment shortly after. We apologize for any inconvenience.

Check back here soon for further updates once the issue has been resolved.